BARCELONA, Spain – Shiji, the worldwide know-how model, is thrilled to announce the discharge of Shiji ReviewPro’s Visitor Expertise Benchmark for the second quarter of 2023, that includes two main additions designed to empower hoteliers worldwide in assessing lodge efficiency: the Metropolis Lodge Rankings and Metropolis Benchmark sections.
On this newest Q2 report, Shiji added rankings for the highest 5-star, 4-star, and 3-star accommodations in outstanding cities reminiscent of New York, London, Dubai, Sydney, Cape City, and Rio de Janeiro. Moreover, the benchmark report presents rankings for 50 of the world’s most iconic cities primarily based on their common Visitor Assessment Index (GRI). This complete Visitor Expertise Benchmark report stands as probably the most intensive examination of on-line status throughout the hospitality business presently out there.
Some key insights from the Q2 2023 report:
- Beijing, Lisbon, and Rio de Janeiro emerged as the highest three cities with the highest-rated accommodations
- Motels are steadily recovering their evaluate scores, with the Asia-Pacific area main the best way
- International evaluate quantity skilled a outstanding improve of almost 20%, though it stays 8% under the degrees seen in Q2 2019.
- Reserving.com maintains the very best quantity of evaluations with 39.2% of the entire however has misplaced 8.7% market share from Q2 2022
After we created the Visitor Expertise Benchmark Report our goal was to equip hoteliers with actual, actionable insights that may assist their properties enhance. We’re excited to incorporate the highest accommodations and cities for the primary time, which can assist present invaluable concrete benchmarks for accommodations all around the globe. Neil James, CEO of Shiji ReviewPro
The Q2 Visitor Expertise Benchmark attracts upon an evaluation of over 3 million evaluations of 9,500 accommodations worldwide, spanning 65 languages. This marks the sixth version of the quarterly report, with earlier editions having garnered over 4,000 downloads.
To entry the total report without cost, please click on right here.
You may obtain earlier editions of the report right here.
For any enquiries or for assist with visitor evaluations, on-line status, or to be able to higher perceive the report, the Shiji ReviewPro employees will likely be glad to help. Contact us right here.
About Shiji
Shiji is a multi-national know-how firm that gives software program options and companies for enterprise corporations within the hospitality, meals service, retail, and leisure industries, starting from hospitality know-how platforms, lodge administration options, meals and beverage and retail methods, fee gateways, information administration, on-line distribution and extra. Based in 1998 as a community options supplier for accommodations, Shiji right now includes over 5,000 workers in 80+ subsidiaries and types in over 31 nations, serving greater than 97,000 accommodations, 200,000 eating places, and 600,000 stores. For extra data go to shijigroup.com
