Dive into the world of luxurious with six EHL Model ambassadors as they share their experiences with Cartier. Their tales present a novel glimpse into the attract of luxurious, exploring what fuels their motivations as ambassadors, how Cartier crafts unforgettable experiences, and the qualities that outline distinctive hospitality professionals. Be a part of us as every ambassador shares insights into Cartier’s interior workings, their roles, and the standout moments from their luxurious expertise. These narratives showcase the fusion of ardour, dedication, and the pursuit of perfection on the coronary heart of EHL’s partnership with the famend model.
The attract of the posh industries – What motivated your position as an EHL Alliance Model Ambassador?
Being an EHL Alliance Model Ambassador for Cartier is a novel alternative to amass sensible abilities, business insights, and an in depth skilled community. This position completely aligns with my want for private {and professional} progress. It permits me to achieve hands-on expertise, develop important abilities like communication and management, and interact with business consultants.
Furthermore, representing a model like Cartier provides credibility to my profile and opens doorways to thrilling alternatives within the luxurious sector. It is the proper mix of my ardour for luxurious and my aspiration to make a significant influence. CHARLES BAJOT
The world of luxurious – May you describe your position and experiences at Cartier?
Our roles embody a variety of obligations, always evolving as we actively take part in collaborative occasions. Our major mission is to draw college students and domesticate significant connections between Cartier and EHL.
Certainly one of our preliminary duties was to help in organizing the ‘One Day with Cartier’ occasion. A few of us selling Cartier workshops and making certain college students did not miss the chance to discover what Cartier has to supply. We additionally engaged with college students expressing real curiosity in Cartier, extending invites to networking occasions.
We had the privilege of attending Watches and Wonders 2023, which showcased Cartier’s dedication and highlighted EHL college students’ expertise. As ambassadors, we collect insights into our friends’ expectations, contributing to the success of EHL’s partnership with the model. HWAYEON CHUNG
Crafting customized expertise – What does it imply and the way can Hospitality college students complement the posh business?
Personalised experiences, as demonstrated by Cartier’s enduring success, transcend mere transactions. They contain understanding particular person buyer wants and forging genuine connections that stand the check of time. Within the luxurious sector, the place shoppers demand the best degree of customized care, these experiences are paramount.
Hospitality college students, with their instructional emphasis on customer support and the creation of welcoming environments, possess the distinctive capacity to craft tailor-made companies that improve the standard of life and depart an enduring impression. Their abilities in designing customer-centric journeys and offering empathetic care lay the muse for the success of customized experiences. Moreover, their monetary and managerial acumen empowers them to transform these private connections into profitable enterprise alternatives, making them invaluable belongings to the posh business. BENJAMIN LEUTWYLER
Exceeding visitor expectations – How does Cartier create a memorable luxurious expertise?
Cartier’s distinction lies in its century-old legacy of high-quality jewellery craftsmanship. Their boutiques showcase impeccable jewels, a testomony to their dedication to perfection. What really units Cartier aside is the emotional resonance they construct by means of distinctive items. Whether or not in-store or on-line, Cartier provides tailor-made help, making certain every consumer’s expectations are met impeccably. They excel at making each buyer really feel like a VIP, no matter their buy’s value. Cartier’s consideration to element and customized service guarantee a memorable luxurious expertise for all.
From my private expertise, even after I bought a product that was not their most costly jewel, the Cartier group made me really feel extremely particular and valued. From the second I walked into the shop till the second I accomplished my buy and left, their consideration to element and customized service was extraordinary. Whatever the value level, Cartier treats every buyer with utmost care and respect, making certain that the posh expertise is memorable and unforgettable for everybody. NATHALIE JEANNERET
Important abilities – What do Hospitality professionals want?
To supply an outstanding luxurious expertise, hospitality professionals should possess 4 important abilities
– Consideration to element is paramount, particularly for premium and VIP friends, requiring a relentless pursuit of perfection.
– Efficient communication is crucial, involving lively listening, exact talking, and flexibility to numerous friends.
– Empathy, emotional intelligence, and the power to anticipate and fulfill visitor wants are essential, making certain consolation and satisfaction.
– Lastly, professionalism, decorum, honesty, and respect are non-negotiable, inspiring friends’ belief and exceeding their expectations. FAUSTA TESOLIN
Memorable Cartier second?
My greatest Cartier second as an EHL Alliance pupil ambassador was through the annual Watches and Wonders occasion in Geneva. We had the privilege of a guided tour of the Maison, the place we witnessed Cartier’s iconic novelties and gained a deeper understanding of their watchmaking experience and creativity.
What stood out was the grandeur of Watches and Wonders, offering us with a complete view of Cartier’s inventive universe. This occasion was undeniably the spotlight of our semester as Cartier ambassadors, deepening our appreciation for the model’s craftsmanship.
On reflection, we’re immensely grateful for this unforgettable journey into Cartier’s world. STELLA RENNHARD
The way forward for luxurious
On the earth of luxurious, the place magnificence meets excellence, the partnership between EHL Alliance Model Ambassadors and Cartier reveals how we’re all about creating distinctive experiences. Every story from these ambassadors is about dedication and the drive for perfection.
As we end this journey, it isn’t an finish, it is a new starting. We’re excited concerning the future, the place younger skills will preserve making luxurious unforgettable.
About EHL Group
EHL Group is the worldwide reference in training, innovation and consulting for the hospitality and repair sector.
With experience courting again to 1893, EHL Group now provides a variety of main instructional packages from apprenticeships to grasp’s levels, in addition to skilled and govt training, on three campuses in Switzerland and Singapore. EHL Group additionally provides consulting and certification companies to firms and studying facilities all over the world. True to its values and dedicated to constructing a sustainable world, EHL Group’s goal is to supply training, companies and dealing environments which are people-centered and open to the world. www.ehlgroup.com
EHL Hospitality Enterprise Faculty
Communications Division
+41 21 785 1354
EHL
