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GuestRevu GREAT Awards 2023 Shortlist Introduced


Following the evaluation of greater than 60,000 opinions of a whole bunch of inns in 37 international locations collected over three months, the GuestRevu GREAT Awards have unveiled the inns shortlisted for these extremely anticipated awards in six classes.

In a singular method, the GREAT Awards should not decided by judges, however by the visitors themselves, utilizing aggregated visitor suggestions information from main on-line evaluation websites to find out the main inns. The successful inns shall be chosen from the next shortlist and can introduced on the GREAT Awards ceremony on the Good Resort in London on the twenty third of November.

GuestRevu GREAT Awards Shortlisted Motels

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

Africa

Europe

GREATest Group

The shortlist for the GREAT Awards has been decided based mostly on publically obtainable on-line opinions of taking part inns from the three greatest on-line visitor evaluation sources: Google Critiques, Reserving.com and Tripadvisor, which had been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning status administration software program for inns.. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.

To make sure objectivity, equity, and transparency, the Resort Administration College of Stenden South Africa oversaw the information assortment and evaluation for the GREAT Awards. Dr Wouter Hensens, Government Dean of Stenden South Africa, was instrumental in guaranteeing that applicable educational rigour was utilized to the evaluation of the information. Having not too long ago co-authored a ebook on on-line opinions within the hospitality {industry}, The Good, The Unhealthy, and The Emoji Mastering the Artwork of Evaluate Information, Dr Hensens was uniquely positioned to know the information illuminated within the hundreds of opinions collected throughout the GREAT Awards.

“Over the past decade, on-line visitor opinions have had an growing impression on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for customers to entry details about hospitality companies, and this elevated transparency has empowered customers to make extra knowledgeable choices based mostly on suggestions from different visitors.”

With reference to the method, Dr Hensens was tasked to make sure that the information assortment and interpretation had been honest and constant: “We’ve got paid explicit consideration to the variety of opinions and the weighting of opinions as they had been sourced from totally different platforms. Having reviewed the information I imagine that these awards instantly mirror the appreciation of the visitors which have stayed in these properties and thus their genuine voice.”

“At GuestRevu, we handle large quantities of information on behalf of our purchasers, and so we’re accustomed to the {industry} averages and benchmarks. The evaluation scores a number of the contestants have been getting have actually been outstanding,” provides GuestRevu founder and CEO, Chris Alexandre. “It’s been very rewarding to see the calibre of the contestants shine by within the information we now have collected throughout the GREAT Awards, and all of the contestants might be very happy with what they’ve achieved in the previous couple of months.”

Representatives from the shortlisted inns are invited to attend the glamorous GuestRevu GREAT Awards night on the Good Resort in London on 23 November. Because of sponsorship by industry-leading hospitality know-how suppliers Cendyn and Hop, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a evening for the resort {industry} to return collectively, have a good time their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their visitors.

“The awards recognise inns that present excellence in visitor expertise, and we’re proud to be part of that,” says Nicola Graham, VP of Advertising at Cendyn. “Via the GuestRevu and Cendyn partnership, we proceed to foster our goal of empowering hoteliers with built-in know-how and providers that improve the visitor expertise and drive profitability.”

“Hop is proud to be a sponsor of the GuestRevu GREAT Awards, as a result of now greater than ever it’s so vital to recognise the main properties within the lodging sector and those who go above and past for his or her visitors,” agrees Sharon Smith, COO at Hop.

About GuestRevu

GuestRevu helps hospitality professionals to hearken to, be taught from and earn from their visitors by enabling them to leverage the ability of their visitor information to construct lasting loyalty and drive income. GuestRevu’s mission is to offer hospitality professionals award-winning instruments that they’ll use daily to develop a guest-centric tradition, optimise their visitor expertise, and the working of their enterprise and, in the end, drive income utilizing on-line surveys and status administration. GuestRevu presents native assist in South Africa and the UK and is a Tripadvisor Platinum Evaluate Assortment Companion.

About Cendyn

Cendyn empowers hoteliers with built-in know-how and providers that improve the visitor expertise and drive profitability. Cendyn is a catalyst for digital transformation within the hospitality {industry}. We assist inns across the globe drive profitability and visitor loyalty by an built-in know-how platform that aligns income, eCommerce, distribution, advertising and marketing and gross sales groups with centralized information, purposes, and analytics, to allow them to seize extra demand and speed up progress. With workplaces positioned throughout the globe, in the USA, Germany, United Kingdom, Singapore, Bangkok, and India, Cendyn serves tens of hundreds of shoppers throughout 143 international locations.

About Hop

Hop is a cloud-based property administration resolution for the hospitality {industry}, together with impartial inns, resort teams and self-catering lodging and supplies options globally, Hop presents a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments reminiscent of a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and plenty of different hospitality service integrations reminiscent of Epos, Locks, TV’s and Accounting Software program.

About Stenden College

Stenden South Africa is a Personal Increased Schooling Establishment and a world campus of NHL Stenden College of Utilized Sciences in The Netherlands. It has constructed a status for providing premium greater training to the African market and being a powerful catalyst to its surrounding communities while offering internationalisation alternatives for a whole bunch of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Reduction Administration has opened a singular pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom working. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

Sarah Got here
GuestRevu
+27 (0)87 231 0125

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